The best business practice I’ve learned in 2020 is serving others during difficult times without expecting a return.

Q: What’s the best thing about doing business in Middle Tennessee?

It is home. This is where I grew up, and I have a vested interest in helping businesses thrive in our community.

Q: What has been the most valuable aspect of your Chamber membership?

Connecting with like-minded business leaders so that we may grow and build together.

Q: How do you stay involved in the community?

Coaching youth and seeing them develop is a passion of mine. This marks the first year I will be the head coach for our tee ball team. Serving in our local church allows me to be involved in the lives of our community and strengthen one another. As an entrepreneur, I enjoy the chamber, and other local business organizations where I can be involved with growth minded individuals.

Q: Who is Culture Index and what should we know about you?

Culture Index is a growth program for our clients. I work exclusively with business leaders to maximize their human capital to ensure optimal top and bottom-line growth. Have you ever made a bad hire? Or struggled knowing how to turn your talent into performance? Or questioned how to strategically design your team to maximize ROI? These are a few of the problems we fix.

Q: What’s your biggest goal for your company in the next year?

Scale my clients businesses to achieve their biggest goals ever.

Q: What best business practices have you learned from 2020 and what did you do to be creative or pivot to remain in business?

Serving others during difficult times without expecting a return. When the pandemic hit, I saw an opportunity to serve people personally. Rather than just discussing normal business activities, it became collaborating with some of the most respected minds, to share how fellow executives I serve were pivoting to navigate uncharted waters. I sent all my clients personal emails encouraging them in “WHO THEY ARE” along with the leadership qualities they possess to contribute to the team. I said to myself, I want to focus on personally investing in my clients as people, and not worry if I got a return. As a result, 2020 was the most profitable year for my business.

Learn more about Culture Index here.