Account Manager

Landscape Workshop

Nashville

HR, Office & Administrative Support , Customer Service


Position Description / Responsibilities

Position Summary:
We currently have a full-time position available for an Account Manager at our Nashville, Tennessee office. An Account Manager is responsible for managing the maintenance crews and customer relationships for a portfolio of commercial landscape maintenance accounts assigned to that Account Manager. The Account Manager reports to the Nashville General Manager, has a strong work ethic and enjoys interacting with our crews, sales team members and clients.

Account Manager responsibilities include (but are not limited to):
 Manages the overall day-to-day operations of their crews and coordinates with the team of fellow Account Managers on shared resources
 Ensures that customers are completely satisfied through relationship building, communication and regular site visits
 Identifies resources needed for team and assigns individual responsibilities: schedules, crew members, equipment needs, and repairs
 Available to crew leaders for horticulture training, equipment repairs, daily instructions, labor conflicts
 Ensures a safe environment for employees, clients and the general public
 Effectively applies Landscape Workshop methodology and enforces project standards
 Recommends enhancement services to clients in order to improve site conditions; coordinating with other branch employees to ensure enhancement work is completed successfully, on time and within budget

 Minimizes Landscape Workshop exposure and risks on projects
 Effectively communicate (written/verbal) business development opportunities with team members and sales representatives
 Track and report team hours, extra expenses and extra sales on a weekly basis
 Assists Branch Manager with project budgets
 Facilitate client meetings effectively
 Conducts regular status meetings with crew leaders
 Estimate jobs when needed
 Follow up on proposals generated
 Oversee care and maintenance of equipment


Position Requirements

Position Requirements

 Minimum 2 years managing landscape maintenance crews and interfacing with customers
 Proficient with computer software programs including Word, Excel and Outlook
Strong work ethic
 Bachelor’s degree from accredited four-year or two-year program preferred


Application Instructions

Email Resume to: nlee@landscapeworkshop.com

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