Communications Coordinator/Executive Assistant

Tennessee Hospital Association

Brentwood, TN

Marketing, Communications & Information Technology

Position Description / Responsibilities

About Us:

The mission of the Tennessee Center for Patient Safety (TCPS), a department of the Tennessee Hospital Association, is to advance Tennessee hospitals’ adoption of proven strategies that enhance the reliability, safety and quality of care received by patients. The TCPS provides extensive education, resources and direct support to hospitals to accomplish the mission of better outcomes for patients.

Job Summary:

The Communications Coordinator/Executive Assistant is responsible for a wide range of duties to support the mission of the Tennessee Center for Patient Safety (TCPS) and communicate effectively to both internal and external stakeholders. Working under direction, the coordinator distributes communications materials for TCPS and its programs, including marketing materials and social media postings. The Communications Coordinator sends out the weekly electronic newsletter and maintains the department’s websites. The coordinator works closely with other THA departments to align efforts with THA’s overall strategy and branding as well as event coordination. This position is responsible for the logistics and coordination of department meetings and events. The Communications Coordinator provides administrative assistance to the Sr. VP for Clinical Services, the VP for Operations, and other TCPS staff (as needed). Such support entails meeting planning, calendar management, running webinars, and record maintenance.

Essential Functions of the Job:

1.      The ability to adapt to a changing work environment and meet challenges presented throughout the day.

2.      Formats, revises and distributes the weekly TCPS electronic newsletter.

3.      Maintains the various TCPS websites.

4.      Provides administrative assistance to the Sr. VP for Clinical Services and the VP for Operations.

5.      Responsible for assisting with the creation and distribution of marketing materials/social media postings for TCPS programs, campaigns, events.

6.      Corresponds regularly with THA members by phone and email.

7.      Maintains the TCPS calendar, scheduling events/rooms and avoiding conflicts within the department, THA, and partner organization events.

8.      Prepares and distributes electronic letters and memos to targeted audiences.

9.      Manages logistics for meetings and education events including marketing memos, registration, room reservations, catering and administrative tasks.

10.  Maintains various records, including attendee lists, expense reimbursements, and the like.  

11.   Pulls information from THA contacts database and provides info for updating the database.

12.   Schedules appointments, meetings, and room reservations.

13.   Assists other TCPS staff with various administrative functions.

14.  Takes photos and videos of TCPS events for publications and social media.

15.   Assists with TCPS sections of THA reports and publications.

16.   Sets up and runs webinars.

17.   Prepares purchase orders, expense forms, and check requests.

18.   Builds and administers surveys in Survey Monkey.

19.   Must be available in the office during regular office hours, unless job responsibilities require otherwise.

20.   Must be available for out of town travel approximately 4 percent of the time, including overnight, be able to drive an automobile and maintain a valid driver’s license.

Marginal Job Functions

1.         Fills in at the company switchboard when needed.

2.         Assigned responsibilities at THA Annual Meeting.

Organizational Structure:  (Positions reporting directly to you, if any, and their areas of responsibility)


Position Requirements

Educational and Experience Requirements Needed to Perform the Duties of the Job:

Associate’s Degree required; Bachelor’s degree preferred.

Experience in communications/social media preferred.

Skills Required to Perform the Duties of the Job:

1.      Strong interpersonal skills.

2.      Excellent written communications skills, including grammar, spelling, punctuation, proofreading, etc.

3.      Strong computer skills and familiarity with website design.

4.      Experience with social media marketing.

5.      Ability to organize, prioritize and have excellent follow through.

6.      Excellent organization skills and the ability to carry out multiple projects concurrently.

7.      Must be highly skilled and experienced in Microsoft Office computer programs, including Word, Excel and PowerPoint.

Application Instructions

Please send your resume along with a cover letter to or fax it to 615-242-8327.

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