Delta Boat Tour Guide - Holiday
Gaylord Opryland Resort & Convention Center
Position Description / Responsibilities
Operate, drive, and navigate passenger boats according to regulations. Instruct guests on boating safety and use of life jackets. Clean and perform minor maintenance on boats. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide information to guests about recreation activities. Promote a fun and relaxing atmosphere for guests in all recreational activities and areas. Distribute or rent recreation equipment to guests and visitors. Monitor the condition of returned recreation equipment and send for repair when necessary. Conduct inventory of supplies, materials, and equipment and inform supervisor/manager of low supply items. Complete requisitions for additional supplies, materials, and equipment. Provide assistance to injured guests until the arrival of emergency medical services. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.
Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information; protect company assets. Support all co-workers and treat them with dignity and respect. Support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Stand, sit, or walk for an extended period of time or for an entire work shift. Visually inspect tools, equipment, or machines (e. g., to identify defects). Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces and steps. Move up and down a ladder. Move up and down stairs and/or service ramps. Perform other reasonable job duties as requested by Supervisors.
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
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