DHS PROGRAM DIRECTOR 2-EXECUTIVE
State of Tennessee
Government , Health Care
Position Description / Responsibilities
Under direction, an employee is responsible for professional human services program development and administrative work of unusual difficulty and supervisory work of average difficulty; and performs related work as required. Distinguishing Features: An employee in this class provides central office program direction and technical consultation to subordinate staff in evaluation and planning of a statewide program area.
- Directs program staff in evaluation, planning, and development for a program area or for multiple program areas; maintains contact with service delivery and program staff to ensure that services are being provided adequately and without duplication.
- Studies relevant federal and state policies and procedures; determines applicability of new and revised policies and makes recommendations for changes to state policies; interprets policies and procedures for field staff.
- Directs and administers the review of state policies and procedures for statewide program areas; evaluates records and reports involving past service achievements, present outcomes and measurements and expected future goals for service delivery; reviews contracts to ensure departmental requirements are met; reviews program delivery to ensure adherence to departmental policies and procedure; determines necessary corrective actions based on present outcomes and expected future departmental goals.
- Supervises the study of organization, operations, and services for program areas; determines relevant issues for study based on cultural trends, situations for which no previous policy applies, and annual reports; assigns research issues to subordinate staff; reviews recommendations from staff; approves recommendations intended to economically improve the efficiency and quality in these areas.
- Performs liaison work to explain and interpret programs; handles complaints and answers questions regarding TN Job Classification
Education and Experience: Graduation from an accredited college or university with a bachelor's degree and experience equivalent to five years of full-time professional work in one or a combination of the following: social services, human services, education, auditing, accounting, and/or social services grant coordination. At least four years of this experience must have been human services program evaluation or case review work.
Substitution of Graduate Education for Experience: Graduate course work from an accredited college or university in any liberal arts field, including but not limited to social sciences, mathematics, or statistics; education; public administration; and/or business may be substituted for the required experience, on a year-for-year basis, to a maximum of two years, there being no substitution for the required four years of specialized experience.
Substitution of Experience for Education: Additional professional experience in social services, human services, education, auditing, accounting, and/or social services grant coordination may substitute for the required education on a year for year basis to a maximum of four years (one year of experience is equivalent to 45 undergraduate quarter hours), there being no substitution for the required four years of specialized experience.
Experience equivalent to three years of human services field supervision or human services program evaluation or case review work with the State of Tennessee.