State Of TN

Davidson, TN

Government , Family Services/Human Services/Behavioral Health

Position Description / Responsibilities


The West Tennessee Area Director is responsible for providing localized leadership and managing the field operations of the west grand region. This includes the management and oversight of all vocational rehabilitation services provided to clients in the three geographic regions that cover the 21 counties of West Tennessee. In coordination with the Director of Field Operations, the Area Director is responsible for developing and implementing strategies that identify and meet customer and employer needs in the area while providing leadership for a team of three (2) Program Supervisors who are responsible for teams of rehabilitation professionals including Field Supervisors, Vocational Rehabilitation Counselors, Support Coordinators and support staff located throughout the region. In addition, the Area Director must build long-term relationships with community rehabilitation service providers, local area workforce boards, advocacy organizations, the disability community, local education agencies, training institutions, and businesses with a presence in the area to promote and increase the employment of individuals with disabilities in the competitive integrated labor market. The West Tennessee Area Director reports to the Asst Director of Vocational Rehabilitation.


• Provide leadership, guidance and direction for all VR field operations, functions, and activities in the assigned grand region. Evaluate and oversee the organization, structure, and staffing of the grand region to achieve area and VR program goals including meeting the needs of individuals with disabilities, the business community, and compliance with the requirements of Workforce Innovation and Opportunities Act (WIOA).

• Ensure VR policy and procedure compliance throughout the grand region in collaboration with the policy and case management system staff.

• Develop and implement innovative education and outreach plans to increase awareness of VR services that targets potential clients, geographic locations and businesses tailored to the needs of both VR clients and the business community based on labor market data and employment trends in the grand region.

• Establish, maintain, and strengthen relationships with state partners at the local level including Economic and Community Development (ECD), Department of Labor and Workforce Development (DLWD) and their Workforce Investment Networks, American Job Centers and One Stops across the grand region

Position Requirements

• Graduation from an accredited college or university with a bachelor's degree in social services, human services, or a related field. Master’s degree preferred.

• Experience equivalent to five years of full-time professional work in one or a combination of the following: social services, human services, education, auditing, accounting, and/or social services grant coordination. At least four years of this experience must have been human services program evaluation or case review work.

• 1-2 years supervisory experience including experience in leadership practices that values and rewards inclusion, teamwork, collaboration, innovation, and performance excellence.

• Proven success in establishing key relationships and exhibiting advanced influencing skills with all levels of management and external stakeholders.

• Flexible work style, ability to handle the pace of the environment with unexpected changes. • Strong interpersonal, communication, presentation, and listening skills

Application Instructions

Click here to apply by February 15, 2023

DHS Program Director 2_Madison_021523.pdf (tn.gov)

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