Family Centered Coach

Martha O'Bryan

Nashville

Family Services/Human Services/Behavioral Health

Position Description / Responsibilities

POSITION SUMMARY

MOBC’s Family-Centered Coaches work directly with participants in a collaborative process to help identify and achieve children, caregiver, and family goals. Using Family Centered Coaching, a Family Coach strives to serve the whole family, keeping the participants, in the driver’s seat, and being aware that families are the experts on their own strengths and perceived challenges ahead. Coaches take part in MOBC’s trauma-informed care coordination as they engage with MOBC support systems as well as community partners to help families work towards their self-identified goals. The Family Coach is often the primary contact for the family, and is responsible for connecting with the family, assessing family needs, guiding family in goal setting around core areas of service, referring family to needed partners or providers in the community, and updating progress notes.

JOB RESPONSIBILITIES

• Lead coached families in Care Coordination, helping build a team of support that surrounds each family and guides them towards their self-identified goals.
• Connect families with needed and available community resources including but not limited to TAEM partner’s services and TAEM’s Navigators and Specialists.
• Provide holistic and comprehensive services to caregivers including intake assessments, goal setting, long-term action plan development, progress monitoring (including ASSM and appropriate assessments), advocacy and referrals.
• Meet with family on a regularly scheduled basis (based on tiers) for 18-36 months on average.
• Maintain 25 enrolled families at a given time
• Conduct home visits as needed.
• Input family participation, progress, and assessments in TAEM’s data system. Use data to make informed decisions and improve family interactions and supports.

Position Requirements

MINIMUM QUALIFICATIONS

• Bachelor’s degree in fields of Human or Social Services, education or related field
• Two years of experience working with young children and families, particularly those living in poverty.

PREFERRED QUALIFICATIONS

• Training in Trauma-Informed Care training, family-centered coaching, conscious discipline, and ACES.
• Nonprofit experience.

KNOWLEDGE, SKILLS & ABILITIES

• Passion for working with young children.
• Ability to work in a chaotic, sometimes noisy environment.
• Strong interpersonal skills; excellent customer service skills.
• Excellent verbal and written communication skills.
• Maintains a high level of confidentiality regarding sensitive information.
• Maintains credibility through sincerity, honesty, and discretion.
• Builds and maintains positive relationships with internal and external constituents.
• Strong organizational skills.
• Strong time management skills; uses time effectively; consistently meets deadlines.
• Computer literate including familiarity with word processing, spreadsheet, database, desk top publishing software, email and the internet. Knowledge of Google Suite and Microsoft Office.

Application Instructions

Please apply HERE