Family Empowerment Program Engagement Coordinator
Martha O'Bryan Center
HR, Office & Administrative Support
Position Description / Responsibilities
The Engagement Coordinator develops key relationships among all sites including Fannie Battle’s Early Learning Center (ELC), MOBC’s Family Resource Center (FRC), and MOBC’s Family Success Center (FSC), building a linkage / pathway for families as they transition from an early learning center environment into a primary school. The Engagement Coordinator will provide resource guidance, plan and coordinate family engagement events, assist other CARE team members in planning workshops and trainings, and build trust among partners and sites for referrals and services to be shared cohesively along a continuum. The Engagement Coordinator will provide case management/family coaching services for 10 families, and overflow if needed from the ELC.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Essential duties and responsibilities include the following. Other duties may be assigned.
• Ensures efficient inter-program and partner communication by distributing information and resources in a timely manner, allowing for team members to be aware of partnerships, resources, and events.
• Keenly aware of the program and assists in ensuring day-to-day functions are running smoothly to allow objectives to be met.
• Assists in coordination and facilitation of special programming, professional development or other similar activities that will enhance programming and increase competencies with partners and/or families in the program (ex: hosting a resource fair for the FEP)
• Collaborates with existing partners to understand the current resources that are readily available to families in the FEP; distributes information to all FEP staff and clients
• Actively makes seeks out and meets with other local community resources partners that could informally collaborate with the FEP to provide additional services and supports to those in FEP.
• Collaborates with the care team to ensure that any children in the FEP who are nearing the age of “phasing out” of their early childhood learning center are connected and linked to the engagement coordinator at the FRC. Initiates contact with the family and the family’s current coach to ensure a warm handoff occurs prior to the family finishing their time at the early learning center. Follows up with the family and begins to engage the family at the FRC and/or FSC.
• Engages with families at the FRC to ensure that families have access to the services and supports that they need.
• Provides appropriate referrals to FEP families along with community members who present to the FRC needing resources.
• Prepares, schedules, and leads meetings with the care team and FEP staff as it relates to resources and event planning at the ELC, FRC, and FSC.
• Prepares agendas and makes arrangements for available resources and materials needed in order to facilitate a successful meeting.
• Coordinates services for events such as accommodations, facilities, and catering in order to provide a hospitable environment.
• Evaluates and selects vendors to provide services according to grant requirements in order to ensure meeting objectives are met.
• Prepares all necessary materials to allow for communication before, during and after meetings.
• Handles all meeting information requests and follows-up to ensure effective communication with all parties involved.
• Welcomes guests and answers or directs inquiries to create a hospitable environment.
Family Focused Event Planning:
• Works with the care team to organize and coordinate family focused events allowing for families to connect and build stronger bonds.
• Organizes and coordinates at least 6 family events each year at the FRC. The coordinator is also able to assist in planning and coordinating family events at the corresponding ELC.
• Prepares all necessary materials for family focused events in order to ensure event objectives are met.
• Coordinates catering, vendor and other resource needs necessary for an engaging and inviting event for families.
• Ensures budget availability and billing requirements to ensure grant budget allowances are not exceeded.
• Coordinates with the FRC director, ELC director, and UW on marketing and promotion for all events.
• Collaborates with the FRC employees, ELC employees, the care team, and FEP staff to ensure that each event is meeting the needs of all parties involved.
Family Coaching/Case Management:
• Provides case management/family coaching services for 10 families, and overflow if needed from the ELC.
The requirements listed below are representative of the knowledge, skills, and/or abilities required.
Education and Experience:
• College degree or equivalent work experience
• One or more years of administrative support experience preferred
• One or more years of event planning or project management experience preferred
• One or more years of social work experience preferred
Martha O'Bryan Center