Human Resources Director

State of Tennessee

Nashville, TN

HR, Office & Administrative Support

Position Description / Responsibilities

Application Deadline: December 18, 2019


The Tennessee Department of Revenue seeks to fill the position of Human Resources Director 3 (HR Director). The Department of Revenue is responsible for the administration of state tax laws and motor vehicle titling and registration laws. The Department collects approximately 87% of state revenue, enforces the revenue laws fairly and impartially in an effort to encourage voluntary tax compliance, and apportions collections to the various state funds and local units of government.


The HR Director works closely with agency leadership, and serves as a trusted advisor and consultant on human resources-related issues and application of related policies. The HR Director acts as an employee champion and change agent while also balancing the needs of the business. The position provides daily oversight of HR service delivery to the Department of Revenue, and develops and drives strategic HR initiatives and objectives.


This position also provides human resources support to managers and employees in the areas of employee engagement, policies and procedure administration, retention, benefits, performance management and employee relations. The HR Director delivers high quality decisions and counsel to maintain a productive and positive work environment, and to achieve optimal performance.



Duties and Responsibilities:


Workforce Planning

·        Enable business unit leaders to anticipate and proactively manage the workforce capacity and capability needed to meet the agency’s mission

·        Organizational structure planning and deployment: reorganization, job/classification analysis,

·        Proactively maintain budgeted headcount of frontline, technical and/or key positions through analysis of staffing trends (attrition, absenteeism, time to fill), attract talent through recruitment activities, efficient competency and behavioral based hiring processes


Employee Relations

·        Coaches agency leaders regarding corrective and disciplinary action process

·        Partner with agency leaders and legal staff to ensure sound employee relations decisions

·        Review and evaluate requests for corrective and disciplinary actions to ensure fairness, accountability, consistency, and compliance with policy

·        Oversees concerns and complaints of harassment, discrimination, bullying, and other workplace issues


Talent Acquisition, Onboarding, and Development

·        Develop recruitment sources/network, job posting and advertisement

·        Development and implementation of a strategic plan to develop employees’ professional skills


Performance Management

·        Enable agency leaders to achieve business objectives by assessing, developing, and retaining high quality talent one employee at a time

·        Leadership coaching for quality review of Individual Performance Plans (IPPs)

·        Performance Management (PM) process, including document creation, reassignment

·        PM tracking, reporting, communicating at each process step (IPP, Interims, Annual Review)

·        Employee coaching and counseling


Risk Management

·        Identify and analyze HR-related risks; plan and implement response to prevent, avoid, transfer, or mitigate

·        Compliance (OSHA, Workers’ Comp, FMLA, ADA Accommodation, EEO); address work environment, fair work practices, injuries


Policy and Procedure Administration

·        Consistent application, interpretation, and administration of DOHR rules, policies, procedures, and processes

·        Includes, time and attendance, payroll, staffing/employment, compensation, benefits, separations, reductions in force, and exit surveys



Position Requirements



·        Bachelor's Degree in Business, Human Resources or related field required; Master's Degree in related field preferred

·        A minimum of five to seven years of progressive HR leadership experience and broad generalist knowledge across all HR areas including employment law,  recruitment, employee relations, compensation and benefits, employee development, etc. required

·        Strong written and verbal communication skills required

·        Proficiency in Microsoft Office required (Excel, Word and PowerPoint)

·        Strong business acumen with proven history of managing and directing complex HR operations and providing strong leadership in a team environment required

·        SPHR or PHR preferred




Pursuant to the State of Tennessee’s Workplace Discrimination and Harassment policy, the State is firmly committed to the principle of fair and equal employment opportunities for its citizens and strives to protect the rights and opportunities of all people to seek, obtain, and hold employment without being subjected to illegal discrimination and harassment in the workplace. It is the State’s policy to provide an environment free of discrimination and harassment of an individual because of that person’s race, color, national origin, age (40 and over), sex, pregnancy, religion, creed, disability, veteran’s status or any other category protected by state and/or federal civil rights laws.


Application Instructions

To apply, please submit 1) a resume and 2) a cover letter expressing interest and qualifications for the position to Rachel Clark at by December 18, 2019.

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