MEMBER COMMUNICATIONS SPECIALIST

State of Tennessee

Nashville, TN

Government , Marketing, Communications & Information Technology


Position Description / Responsibilities

How you make a difference in this role:

The Division of TennCare is seeking a Member Communications Specialist for the Compliance and Policy Group within Member Services. The Member Communications Specialist will be responsible for member-focused written communications to ensure members and applicants receive easy to read, clear communications that are quickly actionable. The Member Communications Specialist will ensure communications are compliant with federal guidelines and plain language best practices. This position requires critical thinking and problem-solving skills, the ability to understand and clearly communicate complex policy and procedures, establish and maintain positive working relationships with a wide variety of internal and external stakeholders, manage multiple projects, and adhere to deadlines.

Key Responsibilities:


Position Requirements

Minimum Qualifications:

Education equivalent to graduation from an accredited college, university, or professional school with one of the following:

Preferred Qualifications


Application Instructions

For more information and to apply go to: www.tn.gov/careers

(search 21266)

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