Steven A. Cohen Military Family Clinic at Centerstone
Marketing, Communications & Information Technology
Position Description / Responsibilities
Summary of Job:
The Outreach Manager will be responsible for managing and executing the clinic’s outreach strategy and developing the referral pipeline, focused on recruiting post 9/11 veterans and their families in the community. Focus on recruitment of clients to the Military Family Clinic through outreach to community partners including veteran-service organizations, multi-service organizations, the Veterans Administration, and other local community partners. The Outreach Manager will also participate in peer-to-peer communication, presentations, and other outreach mediums as needed. Recruitment will focus on reaching Veterans who served in Iraq and Afghanistan wars, and their family members, though Veterans from any service area can be treated at the clinic. The Outreach Manager will oversee the Outreach Coordinator(s) to assist in achieving enrollment goals.
Essential Duties and Responsibilities:
Develop strategy for outreach to meet enrollment targets for the Military Family Clinic and to raise the visibility of the clinic among the local military and veterans’ community.
Conduct outreach meetings with potential referral sources to establish new partnerships and foster a positive image for the Military Family Clinic. Facilitate weekly recruitment and outreach meeting.
Continually track progress towards our enrollment goals and report outreach activities and progress to the Clinic Director. Collaborate with clinical personnel to continuously improve outreach process.
Prepare outreach and community involvement reports for the Cohen Veterans Network Central Office.
Adheres to internal controls established and performs other duties as assigned. Manage the local advertising and outreach budgets oversee local advertising strategy.
Manage Outreach Coordinators who will execute the outreach strategy.
Bachelor’s degree required.
5+ years in outreach and marketing activities. 2-3 years of supervisory experience.
Prior experience in recruitment within the military community and/or veteran administrative organizations required. Business management skills preferred.
Outstanding organizational, interpersonal and communication skills.
Outgoing, pleasant, professional manner; the ability to create and maintain contacts in the community; and clearly articulate mission and goals of the Military Family Clinic.
Military background strongly preferred.
Knowledge, Skills, and Abilities
Ability to communicate clearly and effectively via oral or written means. Must be able to present a friendly and positive demeanor to community partners and the general public. Must be able to give oral presentations.
Proficient knowledge of Word, Excel, Publisher, Access and PowerPoint.
Demonstrate ability to work independently, manage work priorities and to evaluate and create solutions to work-related problems.
Ability to identify and implement short and long-term projects independently. Requires good time management practices and the ability to meet multiple deadlines.
Ability to train, evaluate and guide employees. Ability to delegate and ensure follow through. Ability to provide feedback in a respectful and constructive manner.
Strong knowledge of outreach and marketing strategies.
Strong conflict-resolution and leadership skills.
Centerstone is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
To apply, please visit https://careers.centerstone.or... Please note applications can not be reviewed via email.