HR, Office & Administrative Support
Position Description / Responsibilities
MISSIONSIDE NEEDS TALENT LIKE YOURS.
You have the unique opportunity to join MissionSide’s Nashville team of hard-charging, passionate individuals as we support the 2020 U.S. Census Program. The Workforce Management Site Specialist, which we call "Workforce Optimization Senior Site Specialist," supports our mission by optimizing schedules, monitoring real-time performance, and managing the off-phone time for our operational site.
- You’ve had experience monitoring real-time schedule adherence in a call center environment.
- You’ve worked with Workforce Management/Workforce Optimization software (i.e. Aspect eWFM, Genesys, IEX, Verint). This experience is preferred, but not required.
- You’ve graduated from high school or have obtained your GED.
Apply Online: https://jobs.lever.co/missions...