State of Tennessee
Marketing, Communications & Information Technology
Position Description / Responsibilities
LOCATION OF (1) POSITION TO BE FILLED: DEPARTMENT OF FINANCE AND ADMINISTRATION, STRATEGIC TECHNOLOGY SOLUTIONS DIVISION, DAVIDSON COUNTY
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This position requires a criminal background check. Therefore, you may be required to provide information about your criminal history in order to be considered for this position.
Summary: Under general direction, performs enterprise systems technical support work of considerable difficulty.
Distinguishing Features: An employee in this class functions in a working capacity to perform advanced systems administration duties, analyzes system logs and researches failure codes for resolutions and implements solution. This class differs from that of Systems Administrator-Intermediate in that an incumbent of the latter functions in a working capacity to perform systems administration duties. This class differs from that of Systems Administrator Lead in that an incumbent of the latter leads or supervises complex systems administration duties and is primarily responsible for researching, architecting and designing new enterprise solutions.
Education and Experience: Graduation from an accredited college or university with a Bachelor's Degree and two years of experience in the configuration, maintenance and replacement of enterprise systems, including the maintenance of server hardware and operating systems, or the ongoing operation and support of application software running in an enterprise environment.
Substitution of a Specific Associates Degree for the Required Bachelor's degree: An Information Technology Associate's degree may be substituted for the required Bachelor's degree.
Substitution of Education for Experience: Any graduate coursework in Information Technology may substitute for the required experience on a year-for-year basis to a maximum substitution of one year.
Substitution of Experience for Education: Experience in the configuration, maintenance and replacement of enterprise system hardware, operating systems, or the ongoing operation and support of application software may substitute for the required education on a year-for-year basis to a maximum of four years.