TAEM Communications Senior Manager
Martha O'Bryan Center
Position Description / Responsibilities
Do you believe that all Tennessee families deserve to thrive? Do you want to be a part of a team that works collaboratively to make that vision a reality? As the backbone agency for the Tennessee Alliance for Economic Mobility (TAEM), a new public-private partnership compromised of 32 organizations, the Martha O’Bryan Center is now hiring positions that will be critical to the collaborative’s success. Through a three-year $25 million investment from the Tennessee Department of Human Services, TAEM will reimagine how to support families in moving out of poverty and into opportunity. Across 7 counties, TAEM will support 900 families in moving beyond the benefits cliff—the point when families abruptly lose their benefits due to often nominal increases in income (think: just a few dollars more per hour), which leaves families worse off financially when they increase their income. In making the most fiscally responsible decision for their families, many limit their potential by not pursuing increased earnings or education in response. Through an innovative transitional benefit, financial counseling, family-centered coaching, wrap-around supports, and equitable access to employment and education pathways, TAEM will demonstrate a new way forward for the Tennessee safety net, thus creating a scalable statewide solution that incentivizes employment and increases family self-sufficiency.
Critical features of this job are described under the headings below. They may be subject to change due to changes in our business processes or other business-related reasons.
The TAEM Communications Senior Manager oversees the implementation of TAEM’s Social Marketing and Strategic Communications Plan, builds and manages TAEM’s communication platforms, and coordinates and runs/produces partner meetings and events. This is a full time, regular position, located at the Martha O’Bryan Center. This position reports to the TAEM Director.
Salary Range: $60,000 - $70,000
ESSENTIAL DUTIES AND RESPONSIBILITIES
Essential duties and responsibilities include the following. Other duties may be assigned.
- Oversees Social Marketing and Strategic Communications Plan.
- Builds and manages the backbone’s communication platforms (Basecamp, Zoom, Outlook, website).
- Maintains calendar of collaborative (including professional development).
- Runs/produces partner meetings and events.
- Coordinates partners' execution of Social Marketing and Strategic Communications Plan.
- Chairs/co-chairs the Social Marketing and Strategic Communications Working Group.
- Partners with consultants on communications projects. Provides direct supervision to TAEM Peer Ambassador Manager.
The requirements listed below are representative of the knowledge, skills, and/or abilities required.
Education and Experience:
- Bachelor’s degree in communications, social services, management, organizational leadership, or related field.
- Two or more years of experience in social marketing or communications.
- Non-profit experience preferred.
The above qualifications express the minimum standards of education and/or experience for this position. Other combinations of education and experience, if evaluated as equivalent, may be taken into consideration.
Knowledge and Abilities:
- Knowledge of inner-city human services needs and methods of delivery.
- Ability to plan and direct the work of others.
- Creative and energetic [want a better way to state this]
- High level of detail and accuracy.
- Excellent verbal and written communication skills.
- Technology savvy; able to navigate all necessary communication platforms.
- Strong project management skills.
- Strong organizational skills.
- Ability to bring together a wide variety of partners into collaboration and communication.
- Strong interpersonal skills; excellent customer service skills.
- Builds and maintains positive relationships with internal and external constituents.
- Maintains credibility through sincerity, honesty, and discretion
- Maintains a high level of confidentiality regarding sensitive information
- Exercises good and consistently fair judgment, courtesy, and tact in dealing with the staff and public in giving and obtaining information.
- Ability to communicate complex ideas.
- Strong time management skills; uses time effectively; consistently meets deadlines.
- Documents regularly, thoroughly, accurately, and completely.
- Computer literate including familiarity with word processing, spreadsheet, database, desk top publishing software, email and the internet.
The special demands described here are representative of those that must be met by a staff member to successfully perform the essential functions of this job.
- Regular regional travel within Middle Tennessee (up to 40%).
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