TAEM Data And Evaluation Senior Manager
Martha O'Bryan Center
Marketing, Communications & Information Technology
Position Description / Responsibilities
Do you believe that all Tennessee families deserve to thrive? Do you want to be a part of a team that works collaboratively to make that vision a reality? As the backbone agency for the Tennessee Alliance for Economic Mobility (TAEM), a new public-private partnership compromised of 32 organizations, the Martha O’Bryan Center is now hiring positions that will be critical to the collaborative’s success. Through a three-year $25 million investment from the Tennessee Department of Human Services, TAEM will reimagine how to support families in moving out of poverty and into opportunity. Across 7 counties, TAEM will support 900 families in moving beyond the benefits cliff—the point when families abruptly lose their benefits due to often nominal increases in income (think: just a few dollars more per hour), which leaves families worse off financially when they increase their income. In making the most fiscally responsible decision for their families, many limit their potential by not pursuing increased earnings or education in response. Through an innovative transitional benefit, financial counseling, family-centered coaching, wrap-around supports, and equitable access to employment and education pathways, TAEM will demonstrate a new way forward for the Tennessee safety net, thus creating a scalable statewide solution that incentivizes employment and increases family self-sufficiency.
Critical features of this job are described under the headings below. They may be subject to change due to changes in our business processes or other business-related reasons.
The TAEM Data and Evaluation Senior Manager manages the data team, supports the development of TAEM’s shared database, and leads and coordinates the continuous quality improvement process (data-related onboarding, data collection, ongoing professional development, technical assistance, continuous quality improvement meetings, reporting, etc.) This is a full time, regular position, located at the Martha O’Bryan Center. This position reports to the TAEM Director.
Salary Range: $60,000 - $70,000
ESSENTIAL DUTIES AND RESPONSIBILITIES
Essential duties and responsibilities include the following. Other duties may be assigned.
- Supports development of shared database with TechBridge.
- Leads training of partners on intake, tracking client assessments, data collection and storage, the shared database, and quality improvement processes (initial onboarding and at regular intervals).
- Leads and coordinates all data-based professional development.
- Leads and coordinates all quality improvement meetings (quarterly).
- Engages in site visits with Benefits Specialists and Family-Centered Coaches in their first month of employment to support their understanding around intake, tracking client assessments, the shared database, and quality improvement processes.
- Assigns licenses within the shared database, prepares quarterly reports, and completes data quality checks.
- Establishes and sustains data-informed culture.
- Provides Benefit Specialists and Family-Centered Coaches with technical assistance to support their understanding around intake, tracking client assessments, the shared database, and quality improvement processes.
- Coordinates partners’ collaboration with TDHS evaluator.
- Provides direct supervision to TAEM Database Specialist and the TAEM Compliance and Accountability Manager.
- Oversees compliance and accountability processes.
The requirements listed below are representative of the knowledge, skills, and/or abilities required.
Education and Experience:
- Bachelor’s degree in education or data science.
- Two or more years of experience in managing data/outcomes within an agency.
- Non-profit experience preferred.
The above qualifications express the minimum standards of education and/or experience for this position. Other combinations of education and experience, if evaluated as equivalent, may be taken into consideration.
Knowledge and Abilities:
- Ability to plan and direct the work of others.
- Ability to find, manipulate, and interpret data effectively to inform programming decisions.
- Ability to communicate complex ideas.
- Ability to translate data into understandable documents/presentations.
- Builds and maintains positive relationships with internal and external constituents.
- High level of detail and accuracy.
- Exercises good and consistently fair judgment, courtesy, and tact in dealing with the staff and public in giving and obtaining information.
- Works well with, and maintains good relationships with a wide variety of partners.
- Excellent verbal and written communication skills.
- Strong project management skills.
- Strong organizational skills.
- Strong interpersonal skills; excellent customer service skills.
- Maintains credibility through sincerity, honesty, and discretion
- Maintains a high level of confidentiality regarding sensitive information
- Strong time management skills; uses time effectively; consistently meets deadlines.
- Documents regularly, thoroughly, accurately, and completely.
- Computer literate including familiarity with word processing, spreadsheet, database, desk top publishing software, email and the internet.
The special demands described here are representative of those that must be met by a staff member to successfully perform the essential functions of this job.
- Regular regional travel within Middle Tennessee (up to 40%).
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