Talent & Culture Manager

PENCIL

PENCIL


Position Description / Responsibilities

Partnership Manager

Reports to: VP of Partnerships and Programs

Supervises: Volunteers, Interns

Schedule: Part time, wage scale $18-$20/ hour

FLSA Status: Exempt

PENCIL’S TEAM VALUES:

Our work is guided by the needs of Metro Nashville Public Schools, is student centric, and is achieved through partnerships and tangible engagements.

As the PENCIL team, we will:

POSITION SUMMARY:

This position is responsible for managing and directing all phases of PENCIL Partnerships and other PENCIL-related volunteer programs within the Northeast quadrant of Metro Nashville Public Schools, specific to the Elementary and Middle Schools in the Maplewood, McGavock and Stratford school clusters. A primary focus is the onboarding of new community Partners and volunteers and ongoing successful relationship management with existing constituents (businesses, volunteers, faith-based organizations, etc.) across all grade levels.

A primary goal of this position is to ensure the productive engagement of business and civic Partners with MNPS schools in order to increase the academic success of students while supporting school staff and strategic plan objectives.

The Partnership Manager will play a significant role in successfully fulfilling the specific outcomes and objectives identified in PENCIL’s annual strategic plan.

ESSENTIAL FUNCTIONS:

  1. Serve as the primary account manager for PENCIL Partnerships; ensure that all partners are successfully navigated through the PENCIL Partner Continuum; personally contact Partners on a regular basis to assure their satisfaction with their PENCIL experience. Expected specific engagement metrics are:
    1. Partners receive:
      • i. 3 personalized emails per year
      • ii. 2 phone calls per year (status checks)
      • iii. 2 in-person / virtual visits per year (at least 1 at their office)
        • 1 personalized email within the first 30 days of partnership
        • 1 personalized email, 1 phone call, 1 in person visit within the first 6 months of partnership
        • 1 personalized email, 1 phone call, 1 in person visit within the second 6 months of partnership
    2. Schools receive
      • i. 3 emails per year (2 personalized)
      • ii. 2 phone calls per year (status checks)
      • iii. 1 in-person / virtual visits per year (without a Partner; strictly focused on the school)
  2. Build strong working relationships with MNPS administrators, school principals, academy coaches and teachers through ongoing communications and collaborative initiatives; ensure continuous collaboration between PENCIL and MNPS district executive leadership, align Partnership engagement with MNPS strategic initiatives.
  3. Document all activities in the designated customer relationship management tool (Salesforce) in a timely, accurate and complete manner to assure a full picture of all partnerships, ensuring that data is kept current at all times.
  4. Engage with partners by providing training on all tools in the PENCIL Virtual Suite, (PENCIL Connect, PENCIL Library, PENCIL Me In), offer encouragement and positive reinforcement.
  5. Research, identify and follow up on potential partnership prospects.
  6. Work collaboratively and proactively with PENCIL’s marketing and communications team to assure Partners are receiving appropriate amounts of information, and being recognized by PENCIL
  7. Develop and provide PENCIL Partner professional development and networking opportunities with peers on the Partnership team
  8. Provide support and input for grant applications and grant reports, taking the lead when appropriate.
  9. Performs other functions as assigned.



Position Requirements

QUALIFICATIONS:

ENVIRONMENTAL CONDITIONS & PHYSICAL DEMANDS:


Application Instructions

TO APPLY:

Please send a cover letter, resume, two professional references, and a 3 minute video introduction, including why you are passionate about public education to hr@pencil615.org.

Please, no phone calls. Thank you for your interest in PENCIL!

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