TDOT Professional Services Director

Tennessee Department of Transportation

Nashville, TN

Transportation & Utilities

Position Description / Responsibilities

Overview

$145,000 annually

TDOT’s Professional Services Director role is a positional paradox: though the division they oversee is predominately technical, the critical skills needed are strategic and interpersonal and require robust business acumen. The Professional Services Director must have a firm grasp of laws, regulations, guidance, and governance, but equally must articulate an enterprise vision and guidance while managing employee accountability for professional services procurement. To do this effectively, they must be persuasive leaders of change and develop strong, trusting, collaborative relationships with all TDOT and the consultant community. The Professional Services Director provides a safe and open environment for expressing ideas and concerns, as well as the leadership necessary to ensure customer satisfaction, employee satisfaction, and performance excellence.

Job Responsibilities

• Provide strategic leadership for the Professional Services Division as part of a matrix structure, focusing on statewide technical policies, procedures, and performance metrics that seek to improve safety and mobility for TDOT employees, professional service consultants, and the traveling public as part of the Department’s Work Program
• Develop, foster, and maintain professional relationships with internal and external stakeholders to further partnering relationships and minimize impacts to program stability
• Ensure the department's Qualifications Based Selection (QBS) is consistent with the Brooks Act, allowing for professional services to be acquired based upon competence and qualifications at a fair and reasonable price for the type of professional services being requested
• Lead and mentor managers in creating a culture of accomplishment by communicating expectations, assisting employees in establishing measurable goals, providing timely feedback and training, ensuring the necessary tools required for the employee to achieve their goals are available, and celebrating the achievement of goals with the team
• Manage resources, allowing for the Division to perform their roles effectively and efficiently, optimizing the team's ability to successfully address unanticipated challenges 
• Provide high-level guidance and interpretation of government regulations to effectively resolve issues associated with professional services
• Build a culture of continuous learning, enacting a succession planning process that recruits staff, develops leaders both functionally and culturally, and ensures continuity of critical roles and employee retention for the Division
• Develop budgets and manages financial performance in alignment with TDOT financial processes to ensure transparency and accountability

For a more in-depth description of this position, please see the below link: https://www.tdot.tn.gov/PublicDocuments/hr/Professional-Services-Director-Recruitment.pdf

Position Requirements

Qualifications

Education and Experience:

• Bachelor's degree
• 10 years of increasingly responsible professional services related experience consisting of at least 4 years of management experience which includes at least 2 years of program/process management and at least 2 years of personnel supervisory experience.
• Brooks Act and Alternative Contracting experience is preferred.

Application Instructions

Application for the TDOT Professional Services Director requires completion and submission of the following two items:

1. Letter explaining applicant interest in the position.
2. Résumé that is a maximum of two (2) pages.

The two items should be emailed to TDOT.Careers@tn.gov by Wednesday, March 22^nd.