UNIFIED COMMUNICATIONS COLLABORATION SPECIALIST-INTERMEDIATE
State of Tennessee
Business & Professional Services , Marketing, Communications & Information Technology
Position Description / Responsibilities
Summary: Under direction is responsible for enterprise level Unified Communications and Collaboration technologies work of considerable difficulty; and performs work related to voice, video and audiovisual collaboration technologies as required.
Distinguishing Features: This is the entry-working level classification in the UC Collaboration Specialist series. An employee in this class works with the UC Collaboration team to provide end user support and service for video conferencing systems, integrated audiovisual presentation systems, and unified communications related hardware or software issues in addition to system design and communications modeling. This class differs from the UC Collaboration Specialist Advanced in that the latter provides advanced/lead support and service for voice, video, or collaboration application technologies through system design, communications modeling, end user training and system configuration.
Education and Experience: Graduation from an accredited college or university with a bachelor's degree and one year of experience in any one of the following areas: (1) support of operational systems for voice and video collaboration technologies, (2) installation of integrated audiovisual collaboration systems and applications.
Substitution of Education for Experience: Qualifying full-time experience in one of the following areas may substitute for the required education on a year-for-year basis to a maximum of four years: (1) support of operational systems for voice and video collaboration technologies, (2) installation of integrated audiovisual collaboration applications; there being no substitution for the required specialized experience.
Substitution of a Specific Associate's Degree for the Required Bachelor's Degree: Graduation from an accredited college or university with an associate's degree in computer information systems, computer networking technology, computer technology, web technology or related field may substitute for the required Bachelor's degree.
Apply Here: TN.gov/Careers