Workstation Specialist 1

State of Tennessee

Nashville, TN

Marketing, Communications & Information Technology


Position Description / Responsibilities

Tennessee School for the Blind

 

 

We at the Tennessee School of the Blind are hiring a Workstation Specialist 1 with one year of professional technology support experience and holds an associate’s degree. We are searching for an energetic individual that will provide technical support to users by researching and answering questions; troubleshooting problems; maintaining workstations and LAN performance; and performs related work as required.

 

What’s in it for you:

You will have an opportunity to grow and develop your skills, gain work experience and serve others.  You will also be given the opportunity to attend educational workshops, access professional publication, networking and participate in professional societies.

 


Position Requirements

Requirements Are Simple:

Graduation from an accredited college or university with an Associate’s degree AND experience equivalent to one year of increasingly responsible full-time professional technology support experience OR two years of increasingly responsible technical support experience with the State of Tennessee.

 

Submit to and pass a TBI/FBI background check, to include Tennessee and Federal criminal history checks, child abuse records, employment verification, and professional/personal reference checks

 

Key Responsibilities:

·        You will maximizes use of hardware and software by training users; interpreting instructions; answering questions; responding/reconciling SchoolDude tickets.

·        Maintains historical records by documenting hardware and software changes and revisions.

·        You will maintain client confidence and protects operations by keeping information confidential.

·        Confirms program objectives and specifications by testing new programs; comparing programs with established standards; making modifications.

·        You will evaluate system potential by testing compatibility of new programs with existing programs.

 

 

Salary Range and Schedule:

·        Full time schedule 37.5 hours per week, Monday through Friday

·        Depending on experience you may earn $32,000 - $37,000  annually

·        Each year, full-time state employees receive 11 holidays off with pay and earn annual leave each month

 

We are and what we do:

The mission of the staff at the Tennessee School for the Blind is to provide free, appropriate, and individualized educational services to eligible students in a safe environment that will promote independence and a positive self-image, as well as provide information and technical assistance to families, schools, and agencies serving all Tennessee children who are visually challenged.

 

How you make a difference in this role:

Exposing the best opportunity and most unique learning environment for blind and visually impaired students within the state.

 

Key Competencies:

Teamwork

Customer Service

Time Management

Job location:

TN School for the Blind

115 Stewarts Ferry Pike

Nashville, TN 37214

 

 


Pursuant to the State of Tennessee’s Workplace Discrimination and Harassment policy, the State is firmly committed to the principle of fair and equal employment opportunities for its citizens and strives to protect the rights and opportunities of all people to seek, obtain, and hold employment without being subjected to illegal discrimination and harassment in the workplace. It is the State’s policy to provide an environment free of discrimination and harassment of an individual because of that person’s race, color, national origin, age (40 and over), sex, pregnancy, religion, creed, disability, veteran’s status or any other category protected by state and/or federal civil rights laws.

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Application Instructions

To Apply:

Please e-mail a cover letter, resume, and contact information for three professional references to Kim.Stein@tsbtigers.org

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