Member Spotlights

The Chamber can't pursue our mission of facilitating community leadership to create economic prosperity without our members. We want to highlight the efforts our members are making to propel Nashville into a prosperous future.

Crossslin, PC

How important is community involvement for Crosslin?

Giving has been a cornerstone of Crosslin from the beginning. Our founders fully believed in giving back wholeheartedly to the community, which has given our business the opportunity to thrive. Since the company’s inception, our team members have provided inspiration for our philanthropic involvement, and have been involved with a variety of organizations. As a group, we truly care about our community and the unmet needs we see around us. From children to the elderly, to special needs individuals and even animals, our team has always stepped up to the plate to help wherever we can. We have created and continue to foster the giving culture at Crosslin. In fact, in one year alone, our team members volunteered a total of 4,563 hours. 

Crosslin seeks ways to serve the community, whether through food drives, collecting school supplies or throwing holiday celebrations for those in need. We are proud of our efforts and pledge to continue and expand our involvement in the community. Crosslin’s community efforts have been recognized by the public as we were named a Corporate Philanthropy Winner in 2011 and 2013 and a Corporate Giving Winner in 2014, 2015 and 2016 by the Nashville Business Journal. We are especially proud of these awards as it points directly to making a difference in the lives of others. 

How does working with Crosslin differ from working with a large national or international firm?

Crosslin was created with the desire to provide companies with an alternative to the large regional and national accounting firm options. The company founders believed a regional firm with national firm resources could provide quality service to organizations with more reasonable fees and more personal attention. As larger regional and national firms focused on larger customers, Crosslin has served privately-owned companies, non-profits, governmental agencies and enterprises and has also provided alternative services for the Securities and Exchange Commission market. After 30 successful years, we continue to operate the company on that same founding principle. By providing top-quality customer service with direct involvement from upper management, Crosslin has found success in offering customers an affordable and effective alternative to large regional, national or international firms. 

What advice can you offer to businesses that are growing rapidly along with the Nashville economy?

  1. Stay focused on your desired goal. It’s very easy to be solely focused on revenue, which can detract a company from where it truly wants to go. 
  2. Continually look ahead and anticipate/plan for changes in the business environment. Always have an idea of what to do when things don’t go as planned.
  3. Keep an open mind. Modify or change strategic goals if necessary.

To learn more about Crosslin, their services and company culture, visit CrosslinPC.com.

Center for Spine, Joint, and Neuromuscular Rehabilitation

Who is SJNMR and what is your mission?

The Center for Spine, Joint, and Neuromuscular Rehabilitation believes in placing the care of the patient above all. Our mission is to provide comprehensive state-of-the-art treatments for disorders of the spine, joints, nerves and muscles through a multidisciplinary approach that incorporates traditional medicine, complementary medicine, behavioral therapy, physical rehabilitation, nutritional guidance and general fitness education together. Our goal is to maximize the patient’s quality of life through appropriate pain relief, functional rehabilitation and community reintegration. 

What's the best thing about doing business in Middle Tennessee?

We believe the best part about doing business in Middle Tennessee is the people and the sense of community. Middle Tennessee is culturally diverse, yet religions, ideas, beliefs and customs come together so well, and the people who live here create a sense of regional inclusion. 

Describe a recent challenge and how you addressed it.

Working in the field of Pain Management is challenging. Due to opioid addiction and abuse, regulations are getting stricter. We want to help to be part of the solution to help reduce abuse in Tennessee. We focus on patient education to ensure our patients keep their prescriptions safeguarded and take them as prescribed. We also have processes in place to reduce non-compliance and identify potential problems.  We believe the stricter regulations are needed. We welcome the challenge and support the change.

How do you define success?

At the Center for Spine, Joint, and Neuromuscular Rehabilitation, we define success based on our patient outcomes. We strive to restore patients functionality as much as possible while controlling and reducing pain. We have several service offerings to manage pain for non-opioid treatment or in conjunction with opioid treatment. SJNMR stays abreast of new techniques and procedures to reduce or eliminate chronic pain.

InfoWorks

InfoWorks is involved in many community organizations. Why is community involvement a priority for your team? 

InfoWorks is a 100% employee-owned ESOP company. All of the employee-owners understand that their personal engagement in organizations serving the community is one of the keys to InfoWorks’ reputation. A fundamental goal is seeing InfoWorks recognized as a Best Places to Work company every year. Community service helps define the culture of the company and further strengthens our sense of team.

How has the recent explosive growth in the Nashville area affected InfoWorks as an organization? 

We have had the opportunity to add team members over the past few years from all regions of the country with diverse backgrounds and experience. We don’t actively recruit outside of Tennessee – talented people are moving to Nashville and identifying InfoWorks as an option for making an impact on the local economy.

What is unique about your organization’s approach to finding solutions for your clients?

InfoWorks provides total solutions that consider and impact your entire business. We combine the right core competencies with diverse expertise and deep industry knowledge spanning across analytics, management, and technology for many of the largest companies in the Mid-South. We will tailor strategies focused on getting clients into new revenue streams, create technology solutions that help leapfrog competitors, provide role-based work to augment your existing projects and work with company leaders to create metrics and dashboards that enable data-driven decisions to drive successful, lasting results. With our 20 years of experience, we have amassed a diverse mix of people from industry veterans to new and fresh thinkers with the agility and experience to help you navigate the unknown and maximize positive impacts on every level.

What has been the most valuable aspect of your Chamber membership? 

InfoWorks became a member of the Chamber when the company was founded 20 years ago. One of the four goals set by the Chamber aligns directly with our own company’s strategy: Engage – Help develop a collective vision for the future and work together to make it happen.

What's the best thing about doing business in Middle Tennessee? 

The diversity of clients we work with, from Fortune 500 corporations to small entrepreneurial business, as well as universities and multiple non-profit organizations.

Renewal House

Renewal House is the only addiction treatment center in Tennessee that allows mothers and their children to remain together in one facility. While women get the treatment they need, their children receive specialized attention to address the issues that can arise in families affected by addiction.

You can learn more about Renewal House's mission, and their upcoming fundraiser A Renewal House Thanksgiving, on their website.

First Community Mortgage

It’s no secret that the Nashville area housing market is booming. How has that affected First Community Mortgage?

It has certainly kept us busy and for that we are thankful. We are fortunate to be in the greater Nashville region and to be a part of such a vibrant market. The number of homes being purchased creates time pressure on collecting, reviewing and processing all the necessary documentation. But seeing the benefit of home ownership to those we serve is what motivates us.

It has also affected us in another significant way. While home ownership is popular, there are segments of our population and geographic locations that are greatly underserved. In order to address that, we created a division of our company called the Multicultural Lending Initiative (MCLI). That team is advancing several initiatives focused on serving the Hispanic and African American population and exploring key sub-markets that need our services.

How can Nashville area homeowners best use your expertise is today’s market?

Time is a critical factor in purchasing a home. Being pre-qualified is a very important first step. Using our expertise to help determine how much someone can afford saves time and anxiety later. It points potential buyers to homes they can afford and streamlines the process. It gives everyone the ability to proceed with confidence that a transaction will close successfully.

We are also seeing an increase in multiple offer situations.  Our experienced loan officers have been able to help our buyers, and their Realtors, structure offers that are beneficial to the borrower but also attractive to the seller.  This increases their chances of having their offer accepted over others.

Another way to leverage our mortgage experts in Middle Tennessee would be through education.  Many companies are bringing in experienced loan officers to hold homebuyer education classes during a lunch, morning, or afternoon session for their employees.  It’s a great perk for their employees to be able to learn about such a big financial commitment, and have the opportunity to ask an expert questions regarding refinancing or buying a home in a setting where they are comfortable. 

To learn more about any of these opportunities, and others, reach out to us at chamberfriends@fcmhomeloans.com

How has being a Chamber member helped you grow?

Being a Chamber member means so much. It connects us with valuable resources and expertise available from other members, creates opportunities for visibility and gives us access to beneficial business information about the region. Also, the advocacy work done by the Chamber is something we would never be able to do as well by ourselves. By speaking as the voice for business in the region, significant issues in the business community are addressed very effectively. 

What has been the most valuable aspect of your Chamber membership?

Relationships. The Chamber creates a platform to connect with other business leaders in the Greater Nashville region. We can connect on business opportunities, community service, or advocacy issues. The natural connections that happen through Chamber membership is a major value for us and something we are very grateful for.

What's the best thing about doing business in Middle Tennessee?

Middle Tennessee is growing. There is no denying that. But it is still a relationship-driven community. Knowing the people you do business with matters. Sometimes that even means across more than one generation. Seeing those people in the community engaged in improving the region far beyond just doing business here makes this a special location. First Community Mortgage is committed to following that model. It is important to note that those who are moving here need not feel left out of those relationships. They are welcomed into the process of continuing the kind of culture that makes this region so popular.

Describe a recent challenge and how you addressed it.

A challenge First Community Mortgage faced was how to connect with those underserved by the mortgage profession. The traditional advertising methods are not effective in accomplishing that, so we became more creative in our thinking. We decided to explore a strategic partnership with Goodwill Industries of Middle Tennessee. FCM now offers homebuyer education classes and information in their facilities to anyone interested, including the Goodwill staff. Providing homeownership information in that context allows us to serve a population that may not have known they could benefit a great deal from homeownership.

What's your biggest goal for your company in the next year?

First Community Mortgage has enjoyed significant success to the point that our volume doubled from 2014 to 2016. Building correctly on that foundation – continuing our growth, and scaling our organization, in a way that allows us to remain committed to a culture of serving others as the Employer of Choice and Lender of Choice – is what drives us. 

What's the best advice you ever received?

Dream big. First Community Mortgage was launched and built on dreams. We want to continue dreaming bigger every year and let those dreams motivate creativity, energy, innovation and opportunities to serve others. 

How do you define success?

Consistent progress in accomplishing our greatest potential when it comes to serving our customers, employees, community and shareholders. We know we have tremendous potential. As we accomplish more of it, we see more of what we can become. That causes us to set more goals and pursue their accomplishment so that we do not ever become stagnant or complacent

Learn more about First Community Mortgage here.

Bedroc

There is a tech boom happening across the country. Do you think Nashville is keeping up with demand for technology solutions?

Yes, I think Nashville has embraced the technology community.  Technology is no longer a singular vertical – it’s advancing the very fabric of business practice, from health care and patient management to automation and advancement in manufacturing to customer engagement and sales in retail. Technology is an integral part of business today, and with the exponential growth the Nashville region is experiencing, it only makes sense for the industry to follow. More advancement in technology in Nashville helps everyone.

What sets Bedroc apart from other tech companies?

Our focus on delivering results sets us apart. We are laser focused on working arm in arm with our clients to achieve success. We are not interested in promoting a single product or shiny new technology. Bedroc is founded on the principles of building solutions tied directly to our partners’ overall business goals. We are strategic in our planning, focused in our goals and efficient in our execution. We are our clients’ business partners, not just another vendor.

How has being Nashville Chamber members helped Bedroc grow?

Our growth can be attributed to many aspects of our partnership with the Nashville Chamber. From member mixers to member spotlights to recognition of success through program like the NEXT Awards (of which we were Market Mover finalists and winner several years in a row), our partnership with the Nashville Chamber has both increased our visibility as a technology company as well as given us new insight into trends and business growth in the Nashville area. 

What has been the most valuable aspect of your Chamber membership?

The most valuable aspect of our Chamber membership has been the professional development and relationship building. Nashville is a great city in which to build relationships, and through both the Chamber and our interaction in the community, we’ve been able to establish more relationships and further foster existing ones outside of typical business interactions.

What's the best thing about doing business in Middle Tennessee?

Middle Tennessee is great for business because our reputation and delivery matters more than almost anything. We are proud of our reputation in the area and proud of our team members who execute programs and solutions while helping our clients achieve their business goals.

Describe a recent challenge and how you addressed it.

We had tremendous employee growth in 2016. With unemployment being very low in IT, we had to look outside of the Nashville market and even partner with others to keep up with client demand. When we hear from our clients that they are having trouble filling IT positions in their organizations, we can understand their pain. We’ve been there too.

What's your biggest goal for your company in the next year?

To use our new location as a hub for innovation. We just moved our headquarters to Berry Hill and we’re excited to open our doors to our clients, organizations and the community. We want to leverage our new location to help customers collaborate with technology partners to create unique solutions that drive business value. 

What's the best advice you ever received?

Focus on results!

How do you define success?

Success is defined by managing growth with a focus on customer satisfaction. Our business’ success is directly tied to the success of our clients and partners, and we’re truly invested in the success of our clients.

Questions answered by Bedroc CEO Chase Wilkinson. Find out more about Bedroc on their website.

Office Evolution

Office Evolution currently has, or will soon have, locations in 20 states and 55 cities across the country. What brought Office Evolution to Nashville?

New Office Evolution locations are driven by local owners who recognize the potential for Office Evolution in their area. As a businessman who has worked in Nashville since 1995, I recently decided to own my own business and considered a number of different franchise opportunities.  Office Evolution has a winning model and was clearly a perfect fit for Nashville’s strong community of entrepreneurs and tremendous business environment. We will be holding our Grand Opening event on August 8, 2017 to open our doors to the community.

What benefits can business owners find with a co-working space, like Office Evolution, that they can’t find in a traditional office setting?

Office Evolution members benefit from the convenience of affordable, nicely-furnished offices and workspaces with all the services such as copiers, beverage service, mailboxes, phone answering, receptionist services and conference rooms without the commitments of long-term leases, buying equipment and furniture and hiring support people. Member agreements can be as short as one month and scale from as low as a $99/month business lounge membership all the way up to a variety of private office choices.

How do you think being Nashville Area Chamber members will help you build your business? 

The Nashville Chamber of Commerce provides a number of vibrant and engaged networking opportunities. Engaging with these networks will help increase awareness of our new Office Evolution location in the emerging Nations Neighborhood. Office Evolution is a great product and increasing awareness is the critical element to building our business.

What's the best thing about doing business in Middle Tennessee?

Nashville is a great town for so many reasons from quality of life, entertainment, innovation, positive culture, recreation, geography and logistics. It’s attracting entrepreneurs from around the country and businesses from around the world.

What's your biggest goal for your company in the next year?

My biggest goal is to have Office Evolution in The Nations up and operating at full capacity so I can focus on opening another Office Evolution location in the Greater Nashville area. I am deeply thankful for Karen Woermann who is the Business Center Manager for Office Evolution Nashville; she is doing a wonderful job bringing in new members while supporting our growing number of existing members.

How do you define success?

For me, success is balance: Am I taking the right steps to achieve my economic goals? Am I investing in my relationships with my family, friends and colleagues? Am I living each day with a focus on my spiritual and physical wellness?

Questions answered by Office Evolution Nashville franchise owner Mike Patenaude.


Mixtroz

What is Mixtroz?

Mixtroz is a technology company that drives live event attendees from the digital space to the physical space in real time while collecting data. Mixtroz can be used to enhance networking, breakouts, seated lunches and more!

How can other businesses in Nashville leverage a platform like Mixtroz to reach a more diverse audience?

As you can imagine, we attend a lot of events! It’s great to see so many brands in Middle Tennessee looking to engage their local consumers via sponsorships at events and hosting their own activations.  The largest area for improvement that we see across the event landscape is what attendees actually do once they are onsite at the event.  You have to think to yourself, “Aside from wine and hors ‘d oeuvre’s, why do people make the time to leave their homes to attend live events?” The answer to us is face-to-face connection. At Mixtroz, we enhance the engagement of event attendees while capturing data for our clients that drives future marketing and programming decisions. 

What advice do you have for other women looking to start or grow their own businesses?

As modern women, we multitask almost to a fault.  If your dream is to start and grow a business, the first and most important step is to simply start. You may not be able to delegate eight hours a day to your business idea at first, but setting aside even small contributions can help you chip away at your goals. 

How has Chamber membership helped Mixtroz grow? 

As new Chamber members, we’re so excited to immerse ourselves into the organization’s vast community and networks.  We are so lucky to be in a booming ecosystem and we look forward to the connections we’ll make that will propel our tech business forward. The more connections we can make, especially as a minority, female-founded tech startup, the more Nashville will be seen as a great place to start and grow a business in an inclusive environment.

Just within the first few weeks of joining the Chamber, we were invited to participate in a think tank with other small business owners, and the feedback from that session has already been put into action. That is powerful!

Describe a recent challenge and how you addressed it.

It can be incredibly intimidating to create market awareness for your brand when you’re working in a field that isn’t your original area of expertise.  We recently attended a conference in in which we wore branded t-shirts that read “Black. Female, Founder, Fund Me”.  Not only was this a great marketing tool, but it also proved to be a conversations starter, so much so that we landed a 2-page article in FORBES.

What's your biggest goal for your company in the next year?

Our biggest goal is to close our current $800K funding round and begin scaling our business, including refining our back-end development, expanding the core team and further developing our marketing plan in order to establish a national brand presence.

What's the best advice you ever received?

Not so much advice, moreso inspiration that we look to, to keep pushing forward. Entrepreneurship is hard. When we hit a rough patch, we always remember this quote from Misty Copeland, the first African American female dancer with the American Ballet Theatre: “You can start late. Look different. Be uncertain. And still succeed.”

How do you define success?

Success is defined by progress. To many people, this journey seems unthinkable. But we’re smart, savvy hustlers that have evolved our skillset in order to solve a problem. The future is to reimagine the way things have been done create new and innovative ways in which to tackle problems . We are doing our part to reshape the way the world thinks about women in non-traditional businesses 

To experience the free Mixtroz demo for yourself, please download the app from the iOS or Google Play stores.

Sweet Creations Pie Bakery

Sweet Creations Pie Bakery, located on Historic Jefferson Street in North Nashville, is helping revitalize the area and bring career opportunities to the community. The Nashville Area Chamber of Commerce spoke to owner Barbara Toms about her business, and how being Chamber members has helped Sweet Creations Pie Bakery grow and succeed.

Nossi College of Art

What is the most valuable aspect of Chamber membership for Nossi?

Together with the Nashville Chamber, Nossi College of Art is able to connect to a variety of business professionals so we can keep a pulse on Nashville’s creative and tech needs. We have specifically been preparing for tech careers and advances in Nashville by understanding the area’s hiring needs.  Our goal is to help Middle Tennessee companies hire locally when it comes to job openings for web and graphic designers, videographers, photographers and illustrators.

What are some new things Nossi is offering?

This fall we have three new opportunities for adults of all levels. We have a bachelor's degree in Web & Interactive design, teaching students how to design with code.

We also have two certificate programs for professional development opportunities. One is User Experience and User Interface (UX/UI) design, a top need in the Nashville area for employers. The other is a Photography certificate, for those dependent upon visual storytelling for their business - another in-demand skill due to an increase in social media usage.

Why the focus on web design?

Nossi spent months researching critical tech skills needed in the Nashville area that are not currently being addressed. We also connected with employers to discuss needs they have when hiring new employees. We discovered a high demand for access to talented, local web designers focused on UX/UI design. Nossi is the perfect design college to teach it, as we already offer web design opportunities.

What is Nossi’s biggest company goal in the next year?

In the fall 2018 semester, Nossi will be offering a master's degree in instructional design. This degree allows graduates to work at the many universities in town or to work as corporate trainers in the private sector.

To learn more, visit nossi.edu.

Connect With the Chamber