JOB TITLE: Site-Based Program Specialist
REPORTS TO: Manager of Site-Based Programs
SUPERVISORY RESPONSIBILITY: No
FLSA STATUS: Non-exempt, salary
LOCATION: Hybrid with in-office requirement in Nashville, TN
BIGGER AND BETTER TOGETHER
About Us
For over 50 years, Big Brothers Big Sisters of Middle Tennessee has served young people in the Middle TN region. Our work supports our belief that every child has the ability to succeed and thrive in life. Big Brothers Big Sisters makes meaningful, monitored matches between adult volunteers (Bigs) and youth (Littles). Through our commitment to quality, innovation, and the passion we have for our work, we develop and sustain positive, life-changing relationships that have a direct and lasting impact on the lives of our youth and the adults who mentor them.
Our Mission is to create and support one-to-one mentoring relationships that ignite the power and promise of youth. As noted by our Vision, we are driven by a future in which all youth achieve their full potential.
WE ARE AN AGENCY THAT CELEBRATES DIFFERENCES
We show each other dignity through our partnerships, decisions, and language. We intentionally engage, represent, and partner with our diverse communities. We demonstrate our values by learning together with staff, board, volunteers, youth, families, and investors to think and act with sensitivity and intentionality. Driven by the voice of our stakeholders, our agency develops responsive and respectful programming and builds strategic and thoughtful alliances. We want people of all backgrounds to see themselves represented and included in our work, so we actively seek to diversify our team and bring more voices to the table.
WE PRIORITIZE THE WELL-BEING AND PROFESSIONAL GROWTH OF OUR TEAM
We know that teams perform at their highest when they feel supported and that they belong. Each of our team members brings unique perspectives and skills, and we are committed to building a culture where voices are heard, differences are celebrated, and everyone has the opportunity to do meaningful work. At Big Brothers Big Sisters of Middle TN, you will be inspired by talented, passionate colleagues who will motivate you to do and be your best. We have built an environment focused on meaningful and supportive relationships. We see our team as more than just employees – we know and respect them as people.
We are honored to have been selected as one of the Nonprofit Time’s Best Nonprofits To Work For in 2024 and 2025 as well as being named a 2024 Inclusive Workplace by the Best Companies Group and COLOR Magazine. We are bigger and better together!
About the Role
Each employee at Big Brothers Big Sisters of Middle Tennessee helps extend the agency’s mission in particular ways, as outlined in the position description. The essential functions of the position include but are not limited to the following:
Join our growing Site-Based team and help ignite the power and promise of youth through mentoring. As a Program Specialist, you’ll play a vital role in connecting young people with caring mentors and supporting them through every step of their journey—from initial interest to successful match. You’ll also be a key driver of our High School Bigs program, helping to recruit, train, and energize high school students to become impactful mentors.
This role is ideal for someone who is outgoing, enthusiastic, and a natural galvanizer—someone who thrives on building relationships, inspiring others, and creating momentum around a shared mission.
Day to day:
Recruitment & Engagement
- Attend school and community events to engage youth and volunteers in our mentoring programs.
- Serve as a visible and enthusiastic ambassador for mentoring, bringing energy and innovation to outreach efforts.
- Assist with the planning and delivery of volunteer mentor info sessions, especially for our High School Bigs program.
High School Bigs Program Facilitation
- Help lead and facilitate the High School Bigs program at participating schools.
- Present engaging, age-appropriate trainings and workshops for high school mentors.
- Build strong relationships with school staff, students, and families to ensure program success.
Enrollment & Assessment
- Assess volunteers and children for appropriate program participation by conducting initial and update interviews, orientations, and training. Obtain collateral material needed for assessment purposes, including criminal background checks and references.
- Complete timely and comprehensive written assessments and recommendations for participation in the program based upon assessments of each individual.
Matching & Onboarding
- Make thoughtful, informed match decisions that foster strong, lasting mentoring relationships.
- Conduct orientations and match presentations as needed.
Documentation & Compliance
- Maintain up-to-date, accurate and detailed documentation and database records according to Big Brothers Big Sisters standards.
- Ensure all enrollment and match documentation is completed thoroughly and on time.
Support & Training
- Provide solution-focused strategies, resources, and training to support match participants.
- Manage a small caseload of matches, offering ongoing support and guidance.
- Participate in professional development opportunities provided by the agency and national office.
- Assist with agency priorities centered on resource development (relationships, resources, tools)
- Support and attend agency functions, both advancement-specific and broader agency events
