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Partnership Manager

Nashville, TN

Position Description / Responsibilities

This position is responsible for managing and directing all phases of PENCIL Partnerships and other PENCIL-related volunteer programs within a designated portfolio of Metro Nashville Public Schools. A primary focus is the onboarding of new community Partners and volunteers and ongoing successful relationship management with existing constituents (businesses, volunteers, donors, organizations, etc.) and school personnel.

The Partnership Manager will play a significant role in successfully fulfilling the specific outcomes and objectives identified in PENCIL’s annual strategic plan, therefore having a diverse skill set and ability to successfully manage multiple high-level relationships simultaneously is critical.

This position’s main goal is to ensure the productive engagement of business and civic partners with MNPS to increase the academic success of students while supporting school staff and strategic plan objectives.

Position Requirements


  • Serve as the primary account manager for PENCIL Partnerships; ensure that all partners are successfully navigated through the PENCIL Partner Continuum; personally contact Partners on a regular basis to best support Partnerships
  • Build strong working relationships with MNPS administrators, school principals, academy coaches and school staff through ongoing communications and collaborative initiatives; ensure continuous collaboration between PENCIL and MNPS district executive leadership, and align Partnership engagement with MNPS strategic initiatives
  • Document all activities in the designated customer relationship management tool (Salesforce) in a timely, accurate and complete manner to show a full picture of all partnerships, ensuring that data is kept current at all times
  • Provide support on all PENCIL virtual tools including PENCIL Connect and PENCIL Me In; offer encouragement and positive reinforcement to stakeholders in utilizing these tools
  • Research, identify and follow up on potential partnership prospects as guided by the needs of your set school portfolio
  • Work collaboratively and proactively with PENCIL’s marketing and communications team to assure Partners are receiving appropriate amounts of information and being appropriately recognized by PENCIL
  • Attend networking opportunities, professional development, and community events to promote PENCIL, recruit Partners, and further your professional learning
  • Provide support and to the Development Team for grant applications, reports, and other submissions as-needed
  • Routinely take the lead at representing PENCIL in stakeholder meetings (i.e. Information Sessions, Nashville Chamber of Commerce, Academies of Nashville, National and Local Conferences)
  • Performs other functions as assigned



  • Bachelor’s Degree is preferred or equivalent experience
  • Successfully manage multiple high-level relationships simultaneously
  • Demonstrate exceptional written and oral communication skills
  • Have exceptionally strong inter-personal skills, including the ability to read and respond to body language
  • Demonstrate intermediate computer skills, including a working knowledge of Salesforce (or similar CRM), Microsoft Outlook, Word, Excel, PowerPoint, Microsoft Teams, and Zoom
  • Be comfortable, confident, and outgoing in various types of social settings
  • Work independently and proactively without daily instruction, but also be an engaged and participatory member of the larger team
  • Practice strong conflict resolution skills
  • Be able to problem solve, set and accomplish goals, and meet deadlines
  • Stay organized and keep accurate, detailed, and thorough documentation of activities
  • Be fluent in a language other than English (preferred)



  • A minimum of two years of successful work experience; ideally in volunteer management, customer relations, public education, nonprofit development, community engagement, and/or account management. A minimum of one-year experience working with school leadership and staff is preferred.



  • Ability to manage sensitive information in a professional and confidential manner as outlined in PENCIL’s Confidentiality Policy

Application Instructions