Partnership Manager

ESSENTIAL FUNCTIONS:

• Serve as the primary account manager for PENCIL Partnerships; ensure that all partners are successfully navigated through the PENCIL Partner Continuum; personally contact Partners on a regular basis to best support Partnerships
• Build strong working relationships with MNPS administrators, school principals, academy coaches and school staff through ongoing communications and collaborative initiatives; ensure continuous collaboration between PENCIL and MNPS district executive leadership, and align Partnership engagement with MNPS strategic initiatives
• Document all activities in the designated customer relationship management tool (Salesforce) in a timely, accurate and complete manner to show a full picture of all partnerships, ensuring that data is kept current at all times
• Provide support on all PENCIL virtual tools including PENCIL Connect and PENCIL Me In; offer encouragement and positive reinforcement to stakeholders in utilizing these tools
• Research, identify and follow up on potential partnership prospects as guided by the needs of your set school portfolio
• Work collaboratively and proactively with PENCIL’s marketing and communications team to assure Partners are receiving appropriate amounts of information and being appropriately recognized by PENCIL
• Attend networking opportunities, professional development, and community events to promote PENCIL, recruit Partners, and further your professional learning
• Provide support and to the Development Team for grant applications, reports, and other submissions as-needed
• Routinely take the lead at representing PENCIL in stakeholder meetings (i.e. Information Sessions, Nashville Chamber of Commerce, Academies of Nashville, National and Local Conferences)
• Performs other functions as assigned

KNOWLEDGE/EDUCATION AND EXPERIENCE REQUIRED:

• Bachelor’s Degree is preferred or equivalent experience
• Successfully manage multiple high-level relationships simultaneously
• Demonstrate exceptional written and oral communication skills
• Have exceptionally strong inter-personal skills, including the ability to read and respond to body language
• Demonstrate intermediate computer skills, including a working knowledge of Salesforce (or similar CRM), Microsoft Outlook, Word, Excel, PowerPoint, Microsoft Teams, and Zoom
• Be comfortable, confident, and outgoing in various types of social settings
• Work independently and proactively without daily instruction, but also be an engaged and participatory member of the larger team
• Practice strong conflict resolution skills
• Be able to problem solve, set and accomplish goals, and meet deadlines
• Stay organized and keep accurate, detailed, and thorough documentation of activities
• Be fluent in a language other than English (preferred)

EXPERIENCE:

• A minimum of two years of successful work experience; ideally in volunteer management, customer relations, public education, nonprofit development, community engagement, and/or account management. A minimum of one-year experience working with school leadership and staff is preferred.

CONFIDENTIALITY:

• Ability to manage sensitive information in a professional and confidential manner as outlined in PENCIL’s Confidentiality Policy