JOB SUMMARY:
The Communications Coordinator/Executive Assistant is responsible for a wide range of duties to support the mission of the TCPS and communicate effectively to both internal and external stakeholders. Working under direction, the coordinator:
- develops and distributes communications materials for the Tennessee Center for Patient Safety (TCPS) and its programs, including marketing materials and social media postings;
- sends out the weekly electronic newsletter and maintains the department’s websites;
- works closely with other THA departments to align efforts with THA’s overall strategy and branding as well as event coordination;
- is responsible for the logistics and coordination of department meetings and events; and
- provides administrative assistance to the TCPS staff, which entails meeting planning, calendar management, running webinars and record maintenance.
ESSENTIAL FUNCTIONS OF THE JOB:
- The ability to adapt to a changing work environment and meet challenges presented throughout the day.
- Formats, revises and distributes the weekly TCPS electronic newsletter.
- Maintains the TCPS website.
- Creates and distributes marketing materials and social media postings for TCPS programs, campaigns and events.
- Prepares and distributes electronic letters and memos to targeted audiences.
- Takes photos and videos of TCPS events for publications and social media.
- Assists with TCPS sections of THA reports, publications and website.
- Writes content for the TCPS newsletter and website.
- Assists with identifying potential success stories and best practices.
- Works with the Marketing and Communications Department to promote national campaigns/recognitions days and weeks.
- Provides administrative assistance to TCPS staff.
- Corresponds regularly with THA members by phone and email.
- Maintains the TCPS calendar, scheduling events/rooms/virtual platforms avoiding conflicts within the department, THA and partner organization events.
- Manages logistics for meetings and education events (in person and virtual), including marketing memos, registration, room reservations, catering and administrative tasks.
- Maintains various records, including attendee lists, expense reimbursements and the like.
- Pulls information from THA contacts database and provides info for updating the database. Maintains additional contact lists, as needed.
- Schedules appointments, meetings and room reservations.
- Assists other TCPS staff with various administrative functions.
- Schedules and runs webinars and virtual meetings. Coordinates logistics, provides technical/platform support during meetings and distributes follow-up materials.
- Prepares purchase orders, expense forms and check requests.
- Builds and administers surveys in Survey Monkey.
- Must be available in the office during regular office hours, unless job responsibilities require otherwise, or hybrid work arrangement is in place.
- Must be available for out-of-town travel approximately 4 percent of the time, including overnight, be able to drive an automobile and maintain a valid driver’s license.
MARGINAL JOB FUNCTIONS:
- Fills in at the company switchboard when needed
- Assigned responsibilities at THA Annual Meeting.