Starting hourly rate: $19.04
Work Schedule: Must be available to work the following shift. Schedule will include weekdays, weekends and holidays.
B (1:45 p.m. – 10:15 p.m.)
The Traffic Enforcement Officer (TEO) is responsible for performing tasks related to ensuring the safety of Nashville International Airport passengers, visitors, and property.
Law enforcement experience – preferred
Essential Job Responsibilities:
- Directs vehicular traffic on terminal levels and ensures safety of pedestrians and property.
- Issues parking tickets in accordance with appropriate statutes and ordinances.
- Monitors terminal exit lanes for safety and ensures no one can enter.
- Reports medical issues to appropriate parties.
- Assists with medicals by clearing a space for fire and ambulance, and notifying dispatch of first responder locations.
- Checks for unattended bags and notifies dispatch accordingly.
- Operates a two-way radio to transmit and receive information regarding traffic, lost and found issues, and flight information.
- Provides passenger assistance by answering questions, giving directions, and providing other information.
- Assists customers with vehicle problems, such as battery recharges and retrieving keys.
- Supports MNAA’s commitment to its culture and values, including Respect, Integrity, Service and Excellence (RISE).
- Maintains regular and on-time attendance.
- Performs other duties as assigned.
Knowledge, Skills, Abilities and Other Characteristics:
- Customer Service: Skill in providing customer service, including listening to customers’ needs, identifying customer solutions, assessing quality of customer services, and evaluating customer satisfaction.
- Receiving Direction: Skill in receiving and following written and oral direction.
- Communication: Skill in communicating effectively at all levels of the organization and with stakeholders, both orally and in writing.
- Written Comprehension: Ability to read and understand information and ideas presented in writing.
- Written Expression: Ability to use words and sentences in writing so others will understand.
- Agreeableness: Demonstrates a pleasant, tactful, and helpful demeanor when working with others.
- Attention to Detail: Is careful about detail and thorough in completing work tasks.
- Ability to obtain and maintain a Security Identification Display Area (SIDA) Badge.
